![DuitNow QR: CIMB to retain zero transaction fees for merchants until 31 December 2023 DuitNow QR: CIMB to retain zero transaction fees for merchants until 31 December 2023](https://cdn4.premiumread.com/?url=https://malaymail.com/malaymail/uploads/images/2023/09/28/150425.jpg&w=800&q=100&f=jpg&t=2)
CIMB is retaining its zero transaction fees policy for merchants who wish to accept DuitNow QR (DNQR) payments at their premises. — SoyaCincau pix
KUALA LUMPUR, Sept 28 — CIMB is retaining its zero transaction fees policy for merchants who wish to accept DuitNow QR (DNQR) payments at their premises. This was confirmed through a brief announcement on the bank’s official website.
In general, CIMB is among the first bank that has openly addressed the issue of DNQR transaction fees on merchants. This is quite a surprise given that this matter made its way into the headlines due to an e-mail from another local bank.
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The e-mail stated that merchants have to pay 0.25 per cent of the DNQR transaction value starting from 1 November 2023 and applicable to all banks. The fee would be increased to 0.5 per cent if the DNQR transaction is performed using a credit card.
However, this zero transaction fee policy will not last forever though. The bank, who referred to the policy as the “CIMB Static QR – 0% Promotional Rate”, said that it is valid until 31 December 2023.
![](https://www.malaymail.com/malaymail/uploads/images/2023/09/28/150424.jpg)
Hence, it seems that the DuitNow QR transaction fees will be eventually put into place. Even though this policy only applies to merchants, it could still trigger a domino effect on consumers as businesses look for ways to offset the cost. — SoyaCincau